shipping & returns

 

shipping info

All orders received before 6pm GMT Monday-Sunday are despatched the next working day. We aim to provide a fast, friendly & fun experience. If however there is an unexpected delay with your order we will be in touch as soon as possible via email to resolve the issue.

 

FREE GLOBAL SHIPPING ON ORDERS OVER £1000

 

delivery costs

Correct postage will automatically be applied at checkout.

 

UK

FREE SHIPPING FOR ORDERS OVER £30

1st class - £3.99

2nd class - £3.50

 

EUROPE

tracked international - £12.95 (subject to customs fees/taxes)

 

ASIA

tracked international - £19.95 (subject to customs fees/taxes)

 

USA

FREE SHIPPING FOR ORDERS OVER £150

tracked international - £14.95 (subject to customs fees/taxes)

 

REST OF WORLD

tracked international - £14.95 (subject to customs fees/taxes)

 

Returns info

 

damaged goods?

Sometimes an item can get damaged in the post, no worries! Please fill out our contact form so we can help. Please make sure to include your order number and a description of the damage. We will get back to you via email within 24 hours.

 

changed your mind?

You have up to 30 days to return your order provided the item(s) are in their original condition. Your refund will be processed within 48 hours of us receiving the item(s).

Please fill out our contact form so we can help arrange the return. Please make sure to include your order number and a note to let us know which items you would like to return. We will get back to you via email within 24 hours.

Still want that NID feeling? You can exchange items too!